Application Manager - TMS

Location: Pune - India

Schlumberger has an opening in Pune, India for an Application Manager for Oracle Transportation Management System who will lead a team of support engineers and business analysts to provide functional and technical support to users of applications in the Transportation Management cluster within Supply Chain domain.

Responsibilities:

  • Manage Level 2 end user application and business process support for the assigned application cluster
  • Analyse end user requests, classify requests to be fixed by Level 2 IT support and those requiring Level 3 (3rd party organization) IT support intervention; Also, prioritize tickets based on business impact/need
  • Review documentation of critical application bugs and evaluate/assess application enhancement requests against overall impact on business processes
  • Support end users by following standard sustaining processes and using ticketing systems like Remedy Incident Management.
  • Prepare / sign-off on requirements for application development and delivery
  • Co-ordinate the testing and deployment of fixes and new functionalities in the production systems
  • Works with Data center & Infrastructure team to ensure optimum performance, disk usage, backup processes, security patches, and overall application stability

Qualifications:

  • Bachelor’s or Master’s degree in Computer Science or related field
  • 7 to 12 years of experience in IT enterprises in a support/development environment on Oracle E-Business modules
  • 3+ years of experience as a manager
  • 5+ years of experience managing Oracle Transportation Management configurations and setup for various functionalities like order planning, carrier constraints, invoice processing and reporting performance
  • 5+ years of experience working with  Oracle Database, SQL / PL-SQL, module related Oracle APIs, Forms and Java / J2EE

Pune India Technology Center (PITC) Schlumberger has embarked on a corporate transformation to deliver a step change in the reliability, efficiency and integration of our technologies, products and services. Advanced technologies are key enablers to this and encompass all aspects of business systems, including the organization platform and processes. Investments in, and building strong competences across, four technology pillars - Business Systems Operations (BSO), Governance and Architecture, Enterprise Solutions, Infrastructure Operations and SAP Program are key to an integrated digital organization that is positioned to deliver superior results. The Schlumberger Pune India Technology Center (PITC) has a fundamental and critical role in this corporate transformation.

 

Schlumberger is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.



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