Aftermarket Sales Representative

Location: Mumbai - India

The Aftermarket Sales Representative is responsible for developing sales promotions including participation in trade expos, evaluating the success/failure results and taking appropriate action. He/She reviews and reports economic areas of the business, including quotation, sales, and booking levels. He/She is also responsible for maintaining various databases for tracking purposes.

In addition the Aftermarket Sales Representative also looks after the Test Lab centre and will conduct trials on the samples received from customers and presents the results in a formulated way to the concerned Sales manager. He/She reports to the SWECO India Sales Manager.

 

Essential Responsibilities and Duties:

 

  • Identify, qualify and close sales opportunities; prioritize actions and plan ahead for sales prospects
  • Assist management in setting sales goals and plans for assigned accounts
  • Contact present customers on a regular basis, generate inquiries for the Aftermarket parts, submit quotes and look after the execution of the same
  • Review / Report on annual, quaterly, and monthly bookings (Aftermarket & Machine)
  • Updates the Sales / Bookings / New Products History Files on a monthly basis
  • Fill in the AQL details on Sweco CRM portal on monthly basis
  • Conduct product trials on customer samples
  • Establish relationships with customer contacts; consult with customer and other stakeholders
  • Act as customer interface with operations
  • Participate in the development of the marketing strategy for the segment
  • Listen for opportunities for other segments/product lines, market and competitive intelligence and communicate to management
  • Keep abreast of client plans and problems; assist in the resolution of customer complaints
  • Conduct audits on contracts to ensure compliance and minimize errors
  • Follow the invoice process to minimize payment delays and resolve disputes
  • Maintain Customer Relationship Management Tool for accounts, including customer profiling, organization chart, visit reports and customer responsibilities
  • Forecast account activity and revenue to optimize operational planning and service delivery

 

Development:

 

  • Attend training courses to develop knowledge of company’s key technologies, as well as competitor practices

 

Compliance:

 

  • Implement and comply with all Sarbanes-Oxley requirements
  • Comply with all government, industry and company regulations and standards to ensure a healthy and safe work environment, as well as, reduce environmental impact

 

Qualifications:

 

  • BS/BA – Engineering, Geosciences, Marketing and Sales, Business or equivalent
  • 1-3 years of relevant experience required (Sales/Marketing)
  • Good interpersonal and sales skills with customers and inside personnel
  • Strong verbal and written communication skills a must
  • Willingness to travel
  • Has initiative and ability to work effectively with little direction and/or few guidelines
  • Excellent analytical, adminsitrative, communications and organizational skills

 

Schlumberger is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.



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