IT Internship (12 months) – IT Onsite Support | Schlumberger

Job Details

IT Internship (12 months) – IT Onsite Support

Stonehouse - United Kingdom

Job title:

IT Internship (12 months) – IT Onsite Support

Location:

Stonehouse Technology Centre, UK

About Schlumberger:

We are Schlumberger, the leading provider of technology and services to the energy industry. Throughout much of the oil and gas lifecycle in over 120 countries; we design, develop, and deliver technology and services that transforms how work is done.

We define the boundaries of the industry by unleashing our talented people’s energy. We’re looking for innovators to join our diverse community of colleagues and develop new solutions and push the limits of what’s possible. If you share our passion for discovery and want to find out what you could really do, then here is the place to do it.

Job Description:

Desktop Support is the second point of escalation for the resolution of customer PC related Incidents, requests or changes as per the established Service Level Agreements (SLA).

Essential Responsibilities and Duties:

  • Troubleshoot and resolve PC incidents.
  •  Perform IMAC (Install, Move, Add, and Change).
  •  Staging of PCs.
  •  Hardware & software maintenance and support.
  •  Asset management.
  •  Coordinate with Break/Fix vendor for hardware repair.
  •  Do the bronze site viITits as according to the scheduled calendar.  (May not apply to all Desktop Support personnel)
  •  Assist and work closely with SSO on IT security issue and virus eradication effort.
  •  Have a good understanding on the IT pricing.
  •  Have a good understanding of the IT Processes and Procedures
  •  Comply with IT standard processes and procedures.
  •  Active participation in regular staff meetings as coordinated by Service Delivery manager
  •  Maintain working area to professional standards.
  •  Comply with Schlumberger QHSE and IT security policies

Qualifications:

  • Studying towards or has already completed a Bs or Ms in IT related degree

Competencies and skills:

  • Excellent customer service skills
  • Good interpersonal and presentation skills
  • Fluency in English
  • Willing to work flexible hours when appropriate
  • Ability to handle multiple projects and tasks simultaneously
  • Ability to communicate effectively with customers, peers, and management
  • Ability to work under pressure

 

Schlumberger is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law

IT Internship (12 months) – IT Onsite Support
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