Network Analyst | Schlumberger

Job Details

Network Analyst

Petaling Jaya - Malaysia

The  Network Analyst is responsible for providing first level support for Schlumberger’s global network infrastructure.

Essential Responsibilities & Duties:

  • Remotely monitoring and reacting to infrastructure monitoring alarm incidents utilizing the incident management tools.
  • Working with 4 Shift Leaders of the Enterprise Management Center (EMC).
  • Working with IT personnel of all levels.
  • Adhering to all standards of confidentiality and security. 
  • Troubleshoot infrastructure incidents per documented procedures.
  • Updating Incident log for troubleshooting.
  • Prioritization of customer requests.
  • Identifying incorrect information on documents within the Network Operations Center and assist on maintaining information integrity.
  • Follow business support strategy and direction. 

Qualifications: 

  • Engineering or Science bachelor’s degree required. Electronic Engineering/Computer Science/IT degree beneficial and preferred.  
  • Candidates must have strong communication skills in English and a demonstrated ability to work closely with a team of dedicated individuals.
  • Analytically minded with excellent problem-solving skills. 
  • Computer and networking hardware knowledge required.
  • Basic IP network protocols knowledge required.
  • Certification on Cisco CCNA or Cloud a plus.

Schlumberger is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

Network Analyst
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