Customer Engagement Specialist
Aberdeen - United Kingdom
Customer Engagement Specialist – Aberdeen – Oil & Gas
We are looking for a Customer Engagment Specialist to join one of our long-standing Oil & Gas clients, working in their Aberdeen offices, this is a great opportunity to manage large client accounts.
The Customer Engagement Specialist Promotes, sells and directs company products and services for assigned accounts both onshore and offshore. Provides technical guidance to customers and acts as a facilitator between other departments and the customer to ensure project needs are met.
You will be the customers point-of-contact for Production Chemistry operations, providing superior levels of support throughout the service delivery process, driving contract revenue, profitability, and receivable management.
Other Responsibilities include:
Establishes and maintain a professional relationship with the customer, present technical solutions to customers, and provide advice on operational and technical questions.
Coordinate chemical supplies and order management, ensure services and products delivered to the customer comply with contractual agreements and meet customer objectives and performance metrics.
Chemistry / Chemical Engineering Degree.
2-5 years’ experience.
Experience with production chemicals an advantage.
Good communicator who can understand and present fairly complex technical solutions to customers
Able to work independently and as a part of a team as required.