HR Data Services Analyst | Schlumberger

Job Details

HR Data Services Analyst

Petaling Jaya - Malaysia

About us

We are a global technology company, driving energy innovation for a balanced planet. ​Together, we create amazing technology that unlocks access to energy for the benefit of all.​

Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and achieve our goals. We aim to raise the bar high. We look for people who are committed to innovation and success and act with integrity to become and be a part of one of the most diverse group of experts in our industry, anywhere around the globe.

Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.


Job Description

The HR Data Services Analyst provides functional support for all HR master data initiatives such as SAP SuccessFactor and SAP HR. The end users supported are the global community in SLB using these systems. In accordance with business needs, this role would be responsible for ensuring and improving the functional and technical quality and management of the above-mentioned applications with a focus on data quality, sufficiency, and completeness. HR Data Services Analyst is expected to work closely with the SLB business segments and internal IT to ensure data quality, compliance, and operating procedures.


Roles and Responsibilities:

  • Responsible for supporting activities in SAP (HR and SuccessFactor) –  PA/OM
  • Maintenance of SLB SL master hierarchy in SAP
  • Understanding HR functional data
  • Experience in maintaining Organization Management (OM) in SAP HR
  • Experience in SAP Success Factor
  • IDOC monitoring and functional troubleshooting 
  • Mass data changes for HR master data using tools (Winshuttle) and scripts
  • Research potential duplicate records; ensures governance and compliance with naming standard
  • Support day-to-day SAP HR and SAP SuccessFactor workflow requests for master data updates
  • Support SAP HyperCare phases
  • Regression testing for global SAP project rollouts
  • Assist in the development of forms, procedures, and work instructions. Identify data quality or process improvement opportunities.
  • Participate in master data related projects as needed.
  • System monitoring and user management related activities
  • Create and maintain business procedure policies related to the HR master data
  • Support the business with required procedures, submit incidents and change requests when needed
  • Assist business process experts in defining standard operating procedures, process flows and related documentation
  • Ensure data quality, compliance, and consistency of master data across business systems
  • Should be able to write functional specifications.
  • Responsible for the proper support of Master Data and resolution of all tickets in a timely manner, as per Service Level Agreements (SLA) goals. 
  • Execute and monitor the processes and technology within the defined SLA’s to cleanse, standardize and/or enrich data,
  • Prepare Data Quality Scorecards. Analyses trends and statistics to create action plans for process improvement.
  • Analyses business operations to determine opportunities to automate processes and functions.
  • Initiates, develops, and shares best practices & lessons learned, across the data pillar


Qualifications and Experience:

  • Bachelor¹s  or Master’s degree in HR or IT related field
  • 2 to 5 years working in IT enterprises in a support environment.
  • 2 years of experience working in HR management domain in SAP HR/SuccessFactor.
  • Experience in SAP HypeCare support and mass changes in SAP
  • Experience working in captive units & working in shifts is an advantage.
  • Microsoft O360 knowledge to include pivot tables, graphs, and presentation layers.



SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.