Quality Operations Support Engineer
Malaysia, Petaling Jaya
Operations (Engineers, Geoscience, Specialists, Operators)
The Quality Operations Support Engineer is responsible for providing technical support to the local GeoMarket personnel to ensure the best service quality to customers.
- Support the field through real-time monitoring of jobs from the Operations Support Center.
- Organize and participate in peer assist and peer reviews of jobs in the field locations; solicit support from experts.
- Create and update Quality standards and procedures to meet the Product Line's expectations and requirements at the GeoMarket level.
- Participate in Compliance Audits and support development of the location's remedial work plans.
- Provide technical support to field locations through interactive mentoring and training.
- Promote service quality in the field locations. Monitor compliance with Product Line standards to maintain high levels of service quality.
- Exhibit leadership in the failure review process as per company and Product Line standards.
- Act as Help Desk Engineer and ensure 24/7 support through InTouch.
- Establish and maintain a close relation with technology center Engineering groups to ensure that they are kept abreast of the current status of any new product, policies or procedures relating to the Product Lines in scope.
- Ensure that all Schlumberger Quality and Health, Safety and Environment policies as well as all Product Line policies and procedures are adhered to.
- Follow up on deficiency related cases to ensure that problems are addressed and that suitable resources are implemented to rectify defects in design or documentation.
Experience in related field
Benefits
International Opportunities
Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
Insurance
Health, vision, and dental insurance for you and your dependents available from day one.
Learning Opportunities
Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
Diverse and Inclusive
Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced.
About Us
We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.
Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.
SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact accommodationhotline@slb.com to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.
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