Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration.
We are looking for a proactive and organised Senior Customer Service Representative to join our team in Aberdeen. This is your opportunity to join a global technology company, driving energy innovation for a balanced planet.
This is a full-time, office-based role supporting the day-to-day sales, order processing, and operational activities within a fast-paced environment. The successful candidate will play a key role in processing customer orders, coordinating with the plants, logistics and sales to ensure orders are processed efficiently. This role requires someone who can manage multiple priorities, communicate effectively across departments, and maintain a high level of accuracy and attention to detail.
Key Responsibilities
Process customer purchase orders accurately and efficiently
Work closely with Supply Chain/Planners/Sales Team
Manage Customer Orders through its lifecycle from input to invoicing
Customer Returns / Credits / Debits
Investigate and resolve invoice queries
Coordination of customer owned stock tanks
Attend daily meetings with manufacturing plants, cascading any order issues to Sales and/or the customers
Providing any documents requested by the customer
Participation in the company HSE initiatives including attendance of the monthly safety meeting, raising safety observations, and managing a personal safety plan
Ensuring All Company Safety & Quality Procedures are followed.
General Administrative Duties such as filing, maintaining Customer Summary Sheets
Any other duties as designated by Customer Services Supervisor.
Desirable Skills & Experience
Previous experience in internal sales, customer service, operations, logistics, or order processing preferred, however full raining will be given
Strong organisational skills with the ability to manage multiple tasks and priorities
Excellent communication and customer service skills
Strong attention to detail and problem-solving ability
Experience in Excel, Word and other Office 365 software
Positive, team-focused attitude with willingness to assist others when required
ERP (SAP).
About Us
ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that’s been our mission for nearly a century.
We are a technology company that unlocks access to energy for the benefit of all. As innovators, that’s been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there.
For more news and information, visit SLB.com
Follow us on Facebook at @WeAreSLBGlobal, LinkedIn: SLBGlobal, or Instagram at @SLBGlobal.
Our Commitment to Diversity and Inclusion
We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
For more than 100 years, we've been at the forefront of energy innovation; solving problems considered impossible while building a safe and inclusive culture.
We support our people where and when they want to grow by making continuous learning a key priority.
Get an inside look at how we attract, evaluate, and hire exceptional people globally.
Find quick answers to common questions about roles, teams, and the application process.
We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.
Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.
SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact accommodationhotline@slb.com to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.
