Technical Communications Specialist | Schlumberger

Job Details

Technical Communications Specialist

Stonehouse - United Kingdom

Job title:

Technical Communications Specialist

Location:

Stonehouse, United Kingdom

About Schlumberger:

We are Schlumberger, the leading provider of technology and services to the energy industry. Throughout much of the oil and gas lifecycle in over 120 countries; we design, develop, and deliver technology and services that transforms how work is done.

We define the boundaries of the industry by unleashing our talented people’s energy. We’re looking for innovators to join our diverse community of colleagues and develop new solutions and push the limits of what’s possible. If you share our passion for discovery and want to find out what you could really do, then here is the place to do it.

Job Description:

An exciting opportunity exists for a highly motivated junior technical author to join the Technical Communication team in the production and maintenance of end-user documentation. The Techcom team support various engineering teams, facilitating the creation and update of high quality and accurate technical content.

Essential Responsibilities and Duties:

  • Create, update and maintain technical reference, maintenance and operational content for use by field engineers & technicians by working closely with project development teams.
  • Present technical information to the target audience in a concise, accurate and usable form.
  • Create and update graphics. This can include taking photos to use in the content, cropping photos and adding callouts to illustrations. Working with CAD/3D illustrations is a bonus.
  • Maintain existing content (as evergreen) to applicable standards.
  • Write structured documentation in a content management system that maximizes comprehension and ease of use.
  • Observe and help document procedures being done by engineers.
  • Edit documents supplied from subject matter experts according to corporate standards and style.
  • Obtain source information from internal project documentation sources and interviews with project team members as well as from change request tickets.
  • Manage review cycles and incorporate review comments.
  • Work effectively and confidently across departments and with subject matter experts. The ability to meet deadlines and adapt quickly where change occurs is also essential.
  • Contribute to the development and continuous improvement of the department e.g. processes, standards and best practices.

Qualifications and competencies:

  • At least one year’s technical writing experience.
  • Experience of using a structured authoring tool and content management system would be an advantage but training will be given.
  • Some experience or interest in maintenance and repair procedures or engineering practices and information design practices.
  • Excellent English writing skills to produce clear, concise and accurate content for a wide range of users. You must have a strong eye for detail.
  • Experience of using illustration/photo editing applications. Preferably Adobe suite.
  • Proficient in MS Office tools.
  • You must be a self-starter with strong writing and communication skills, capable of planning your work and delivering to deadlines.
  • Good organizational and interpersonal skills to manage the flow of information from contributors and reviewers.
  • Strong team player with excellent communication skills.
  • Enthusiastic, proactive, and self-motivated. This is an exciting opportunity to learn and grow your skills.

 

Schlumberger is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.

 

 

Technical Communications Specialist
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