IT Onsite Support Analyst | Schlumberger

Job Details

IT Onsite Support Analyst

Vung Tau - Vietnam

The IT Onsite Support Analyst will be responsible to deliver the full range of IT support and project work within our organization, in time, professionally and to a very high standard.

Successful IT Onsite Support Analysts are adaptable, show initiative, and have good written and verbal communication skills. They work well in teams and are curious and willing to learn new skills.

Roles and Responsibilities:

  • IT infrastructure support to end users
  • Support to computers, printers, servers, networking, wellsite connectivity and other IT infrastructure items and services
  • Support other Central IT Teams in deploying new products, services and systems
  • Implement IT projects, as per specifications, interfacing with the several involved parties and teams as needed
  • Provide IT consulting services (listen, understand, and interpret customer requirements) and propose solutions to enable/optimize business operations
  • Provide IT training to end users (individuals and large groups) and other IT Teams
  • Interface with vendors and third parties to troubleshoot and address situations impacting our IT Infrastructure

Qualifications and Experience:

  • Must have Degree in Computer Science/ IT
  • Have working rights in Vietnam and willing to relocate to Vung Tau.
  • 5+ years’ experience in troubleshooting and direct end-user support
  • Proof knowledge in Networking, Microsoft Operating System and Office 365 applications
  • Microsoft and Cisco certifications are desirable and a key differentiator
  • Experience in IT infrastructure projects
  • Good interpersonal communication skills and excellent English communication skills, written and verbal
  • Strong problem-solving abilities, proactive, fast learner, good organizational and time management skills
  • Willingness to work flexible hours when needed and able to multitask jobs simultaneously
  • Ability and willingness to travel to remote locations
  • Knowledge in programming (JavaScript, C/C++, .Net), Share Point and Mobile apps development are desirable

Schlumberger is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

Please be vigilant to fraudulent activity if you receive a communication or e-mail regarding potential employment, or an invitation to submit applications to a public email address, supposedly from Schlumberger. Please do not send money or pass any personal details to anyone suggesting they can provide employment with us. We will never ask potential job-seekers for any sort of advance payment as part of the recruiting or hiring process. For more information please visit: https://careers.slb.com/fraud

IT Onsite Support Analyst
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