GIS Systems Analyst | Schlumberger

Job Details

GIS Systems Analyst

Bogota, D.C., Capital District, Colombia - Colombia

GIS Systems Analyst

 

About SLB 

 

Together we create amazing technology that unlocks access to energy for the benefit of all. We are a global technology company, driving energy innovation for a balanced planet. With operations in 120 countries, we have more than 98,000 from 170 different nationalities, we lead the industry focused on diversity and inclusion. Visit www.slb.com for more information.  

 

About the Bogota Information Technology Center (BITC) 

 

The Bogota Information Technology Center (BITC) has a fundamental and critical role in SLB corporate transformation and for delivering digital solutions to the larger organization. Our company has embarked on a corporate transformation to deliver a step change in the reliability, efficiency and integration of our technologies, products, and services. Advanced technologies are key enablers to this and encompass all aspects of business systems, including the organization platform and processes. Investments in and building strong competences across our technology pillars – SAP, Digital Enterprise Systems, Data and Analytics, Digital Operations, Security are key to an integrated digital that is positioned to deliver superior results.  

 

About this role 

 

Supporting internal and external customers before, during and after remote operations using both the InterACT data delivery application or the SimpleHelp remote desktop software in a 24/7/365 shift pattern that includes both day and night shifts.

 

Responsibilities 

 

  •  Maintains User accounts, permissions, organizations, wells, and Corporate Agreements for both internal and external users.
  • Performs IA and SH troubleshooting for incoming service desk requests.
  • Maintains & follows InterACT and SimpleHelp Policies and Procedures in SharePoint.
  • Provides a complete daily turnover including pending tickets, resource outages, personnel issues, and any other issues.
  • Follows IT Security policies.

 

Qualifications and Requirements 

 

Other skills and abilities 

 

  • Attention to detail.
  • Initiative
  • Excellent written & verbal communication.
  • Creativity
  • Problem solving skills.
  • Leadership

 

SLB as an employer 

 

As a leading employer in our industry, SLB is proud to offer a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran or other characteristics protected by law.