Business Process Analyst

Petaling Jaya - Malaysia

About us

We are a global technology company, driving energy innovation for a balanced planet.​ Together, we create amazing technology that unlocks access to energy for the benefit of all.​

Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and achieve our goals. We aim to raise the bar high. We look for people who are committed to innovation and success and act with integrity to become and be a part of one of the most diverse group of experts in our industry, anywhere around the globe.

Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.

 

Job Description

The Business Process Analyst is responsible for serving as liaison between organizational stakeholders, end users and the technical solution development team. The Business Process Analyst manages the processes and techniques that will elicit the information needed from the business and its users to facilitate the development of a solution. This person analyzes software implementation, including developing business requirements, process design, procurement, testing and implementation support. The Business Process Analyst is prepared to take on roles ranging from Business Process Support Analyst to roles supporting the information technology (IT) business solution from a domain perspective.

 

Roles and Responsibilities

• Understand the structure, relationship and business rules of the organization.
• Identify the linkages between its strategies, organization, people, data and systems, business policies and business rules, as well as the physical assets of the business.
• Model the business as is versus the requirements.
• Analyze the business using a variety of techniques and initiatives of varying scope.
• Define project success and validate requirements.
• Manage the concept phase and framing of the project to support and guide the development of system requirements and business cases.
• Provide engagement and delivery of high level business requirements, functional and non-functional requirements, detailed requirements, build and development support, support during test and delivery phase, and change management.
• Support testing and identify project delivery issues and risks; assist with mitigation strategies.
• Work with the IT professional during the different phases of the project life cycle.
• Engage stakeholders from senior business leaders to technical teams.
• Assist in the professional and technical development of team members.
• Coordinate customer responses to capture changes in business requirements.
• Provide quality assurance advice to vendors working on system requirements and system integration build deliverables.

 

Qualifications and Experience

• Preferably from the background of IT.
• Excellent command of English required (verbal and written).
• Strong interpersonal, communication, and collaborative skills.
• With knowledge of MS 365 power platform (PowerBI – PowerAPP – PowerAutomate) & SharePoint.

 

SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.