Job title:

IT Support Intern (12 months)

About SLB:

We are a global technology company, driving energy innovation for a balanced planet.​ Together, we create amazing technology that unlocks access to energy for the benefit of all.​

At SLB, we recognize that our innovation, creativity, and success stem from our differences. We actively recruit people with a diverse range of backgrounds and cultivate a culture of inclusion that unlocks the benefits of our diversity. We want to ensure that everyone feels a sense of belonging here and we encourage, enable, and empower our people to foster inclusivity, build trust, and demonstrate respect for all across the organization.

Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.

Location:

Cambridge, UK

SLB Cambridge Research (SCR) is part of SLB’s global network of research and engineering centres. SCR is a dynamic, multidisciplinary environment with state-of-the-art research and computing facilities.  We work on applied research projects in the physical sciences to meet the current and future challenges of the industry.

Description & Scope

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You will work with the global IT organisation to provide desktop support and IT service management to the scientific community in Cambridge.  You will be exposed to a wide range of tools and business processes. This is a great opportunity to learn about IT service delivery and management.

Essential Responsibilities and Duties:

• Troubleshoot and resolve PC incidents
• Hardware & software maintenance and support
• Asset management 
• Coordinate with Break/Fix vendor for hardware repair
• Assist and work closely with IT security issue and virus eradication effort
• Comply with IT standard processes and procedures
• Active participation in regular staff meetings as coordinated by Service Delivery manager 
• Maintain working area to professional standards
• Comply with Schlumberger QHSE and IT security policies
• Assist in running local and virtual conferences in our state-of-the-art conferencing facilities. 

Required Skills & Qualifications

Studying towards a Bachelors or Masters in Computer Science or related field.

Competencies:

• A familiarity with PC hardware and Microsoft software
• Great customer focus
• Show initiative to identify and solve interesting technical problems and share the results with the wider organisation
• The ability to communicate technical issues to a wide audience

SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.