Onsite IT Support Intern
Ivory Coast, Abidjan
Other
About SLB
We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.
At SLB, we recognize that our innovation, creativity, and success stem from our differences. We actively recruit people with a diverse range of backgrounds and cultivate a culture of inclusion that unlocks the benefits of our diversity. We want to ensure that everyone feels a sense of belonging here and we encourage, enable, and empower our people to foster inclusivity, build trust, and demonstrate respect for all across the organization.
Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally
Onsite Support Intern (Information Technology)
The Onsite IT Support Intern provides desktop support for computer hardware, software and peripherals. They act as the second point of escalation for the resolution of desktop or laptop related incidents, service requests and connectivity issues.
Responsibilities
- Supports with resolving and closing incidents/service requests as per help desk procedures & allocated timelines.
- Communicate with customers regarding incident progress.
- Support with the provision of digital solutions using MS PowerApps, PowerBI, etc.
- Support with maintaining Global Asset Management database with all the required updates related to the hardware.
- Assists in infrastructure setup & renovation project at location including the network devices, Lenel PACs, CCTV, Servers, PABX & Lync System
- Support in coordination of spare asset inventory and maintaining asset management.
- Complies with QHSE and IT policies.
- Supports low risks IT projects at location.
Experiences & Exposures
- Bachelor’s degree in Information Technology (IT), Computer Engineering, Computer Science, or any related field of study.
- A recent graduate not more than 2 years post-graduation.
- Proficient in the use of Microsoft office tools.
- Ability to learn quickly and translate learning into practical solutions.
- Can communicate in English Language (Speak, Write, Read).
Location: Abidjan, Ivory Coast.
SLB is an equal opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Benefits
International Opportunities
Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
Insurance
Health, vision, and dental insurance for you and your dependents available from day one.
Learning Opportunities
Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
Diverse and Inclusive
Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced.
About Us
We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.
Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.
SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact accommodationhotline@slb.com to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.
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