Sales Support Specialist
United States, Houston
Operations Support/Management
The Sales Support Specialist is responsible for the preparation of proposals based on customers incoming request for quotes. This person must have the ability to interpret customer's technical and commercial documents to ensure the quotations meet both company and the customer's requirements.
Role & Responsibilities
· Develop the capability to quote all assigned products for the market Business Line served globally to customers per the go to market strategy service level requirements.
· Calculate costs, prices, and discounts using approved processes and price lists, and review/prepare CBUs for spares and retrofit opportunities, engaging with relevant teams as needed
· Review incoming requests from the filtering team and/or direct from customer, review customer requirements including technical and commercial specifications and documents.
· Coordinate with the appropriate costing/pricing authority when products or special adders are outside of the standard price lists.
· Provide solutions or offer alternatives to the customer inquiries that meet their requirements.
· Prepare and send quotations on time quotations that exceed the customer expectations.
· Provide accurate and timely information to customers, field sales personnel, and other regarding orders, inquiries and other related activities.
· Respond to customer phone calls and emails timely and professionally.
· Cultivate friendly, personal relationships with key customers, learning their needs and preferences.
Qualification & experience
· Solid technical knowledge of process equipment packages across gas, oil, water and related systems, if possible, including field experience.
· Experience preparing cost estimates/proposals for small retrofit / new equipment packages, O&M, Performance, in addition to spare parts.
· +5 years of experience.
· English. Spanish is desirable.
Sales Support Specialist expected:
· The Tendering process and Gate System is applied to ensure all required steps are followed in the development of a proposal
· Communication, engagement and alignment between the Tender Team, Sales, Engineering, Supply Chain, Finance, Legal / Contract management to ensure all content is prepared, reviewed and mutually agreed;
· Having a more technical background, will help elaborating proposals & CBUs for small retrofit / new equipment packages, O&M, performance, digital, and spare parts.
· Accuracy, completeness, and timely delivery of proposals to sales team
Benefits
International Opportunities
Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
Insurance
Health, vision, and dental insurance for you and your dependents available from day one.
Learning Opportunities
Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
Diverse and Inclusive
Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced.
About Us
We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.
Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.
SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact accommodationhotline@slb.com to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.
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