Digital IT Internships
Indonesia, Balikpapan
Digital Technology & Research
The IT Onsite Support Internship is responsible for supporting the IT team in day-to-day technical assistance to users, ensuring that computers, networks, and IT equipment operate smoothly. This role involves troubleshooting hardware and software issues, installing and maintaining devices, and coordinating with central IT teams for system updates or escalated support. The position requires hands-on work at the site, strong problem-solving skills, and good communication to support employees effectively.
Roles and Responsibilities:
- Provide onsite support for computer, printer, and network issues.
- Install, set up, and maintain hardware and software.
- Troubleshoot technical problems and help users solve IT issues quickly.
- Work with central IT teams when issues need escalation.
- Keep records of support activities and equipment.
- Support meeting room equipment and video conferencing tools.
- Ensure IT equipment and systems run smoothly and securely.
- Give basic IT guidance or training to users when needed.
Qualifications and Experience:
- Bachelor’s or Diploma degree (or currently studying) in IT, or related field.
- No more than 1 year since graduation.
- Good understanding of computers, operating systems, and basic networking.
- Familiar with Microsoft 365, Active Directory, and remote support tools.
- Able to diagnose and fix hardware or software issues.
- Good communication and teamwork skills.
- Organized, responsible, and service oriented.
- Basic IT certifications (like CompTIA A+ or Microsoft) are a plus.
- Local candidates from Duri or Riau area will be prioritized.
Benefits
International Opportunities
Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
Insurance
Health, vision, and dental insurance for you and your dependents available from day one.
Learning Opportunities
Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
Diverse and Inclusive
Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced.
About Us
We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.
Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.
SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact accommodationhotline@slb.com to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.
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