Customer Services Apprentice
United Kingdom, Aberdeen
Other
Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration.
RMSpumptools is seeking an ambitious Customer Service Apprentice located in Dyce, UK. The Customer Service Apprentice is a great entry level role for an individual looking for their first position in an office environment and a great opportunity to start a career in the oil and gas industry
What’s in it For You:
The ability to make an impact and shape your career with a company that is passionate about growth
The support of an organisation that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement
Comprehensive benefits package & flexible working arrangements that enable balancing work commitments with other priorities
What You Will Do:
- Liasing with customer and our internal regional sales team in a professional manner as enquiries are received
- Preparing quotations for customer to present to Customer Services Manager for approval
- Fully outline customer requirements in a Contract Review including delivery and ensure that all items, quantities and descriptions are correct
- Customer interface during outlined work e.g. delivery updates, changes to PO etc.
- Preparing of Purchase Order Acknowledgement post review of Purchase Order T&C’s
- Track delivery and other milestone dates
- Participate with the daily Gemba walks and weekly production meetings for updates and relay milestones to customers when required
- Periodically answering telephones
- Ensuring all field service work is charged accordingly, confirming expenses are charged back in a timely manner
- Responsible for the continual updating of history database
- Requesting and gathering Customer Feedback for KPI’s
Minimum Qualifications:
- Attention to detail is imperative
- Excellent organizational & interpersonal skills
- Ability to prioritize workload and good time management skills
- Proficiency with core MS Office programs
About ChampionX
ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.
RMSpumptools is a manufacturer of highly engineered mechanical and electrical solutions for complex artificial lift applications. RMSpumptools is part of ChampionX portfolio of technologies in the Production and Automation Technologies (PAT) Division.
Our Commitment to Diversity and Inclusion
We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
Benefits
International Opportunities
Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
Insurance
Health, vision, and dental insurance for you and your dependents available from day one.
Learning Opportunities
Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
Diverse and Inclusive
Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced.
About Us
We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.
Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.
SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact accommodationhotline@slb.com to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.
